Terms and Conditions

CBD Herbal Synergy is a brand of products owned & manufactured by Iris Herbal LLC.


By using this website, you signify your Release of Liability. If you do not agree to the Release of Liability, do not use this Site.

CBD Herbal Synergy shall be not held liable for any improper or incorrect use of the information or products on this website and assume no responsibility for anyone’s use of the information or products. CBD Herbal Synergy shall not be held liable for any direct or indirect damages caused in any way through the use of information or products on this website. This includes but is not limited to procurement or substitute goods or products; loss of use, data, or profits; or business interruption. This disclaimer of liability applies to any damages or injury which may be perceived by you, the website user, to be caused by the information or products on this website, or by using this website. I agree to indemnify and hold harmless CBD Herbal Synergy LLC, Iris Herbal LLC and all affiliates against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney’s fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf.



A note on essential oil safety:

Essential oils appear in numerous products on the market today, and in the products available on CBDHerbalSynergy.com. Essential oils can offer natural benefits that many people swear by. But recent research has shown that some of the most commonly-used essential oils may produce an allergic response. Products available on CBDHerbalSynergy.com should NEVER be ingested. Furthermore, we strongly suggest testing any product purchased from this site on a small patch of skin before applying to large areas of the body. It is your sole responsibility to determine if CBD Herbal Synergy’s products are safe for you to use. If reaction does occur when applied to a small test area of your skin, please discontinue use and contact info@cbdherbalsynergy for a return label and refund of your purchase. Refunds due to misuse will not be granted. Please review all ingredients prior to purchase. CBD Herbal Synergy is not liable for any allergic reactions that may occur.

Acknowledgment Of Federal Law

You expressly acknowledge and agree that it is your responsibility to review applicable federal laws to determine whether you are legally able to purchase, possess, or use Products available at CBD Herbal Synergy. Furthermore, you acknowledge, agree, and understand that your purchase and use of these products is subject to oversight of regulatory bodies such as the Food and Drug Administration (“FDA”) and the Drug Enforcement Administration (“DEA”). You acknowledge and agree that CBD Herbal Synergy shall not be liable for any loss or damage arising from your failure to comply with such applicable laws.

Acknowledgment Of State And Other Applicable Laws

You expressly acknowledge that sales or use of Products available via Eaze Shipping may be regulated under applicable state, local, or international laws. CBD Herbal Synergy products may not be available in all states. You acknowledge that your use of this site is subject to such laws, and that it is your responsibility to review the laws of your state and to know whether you are legally able to purchase, receive, possess, or use Products available on CBD Herbal Synergy. You acknowledge and agree that CBD Herbal Synergy shall not be liable for any loss or damage arising from your failure to comply with such applicable laws.

Health Information

Any statements on CBDherbalsynergy.com or on any products available have not been evaluated by the FDA. Some or all of the Products and/or ingredients in any of the products available have not been approved or endorsed by the FDA or any regulatory agency. The products available are not intended to diagnose, treat, cure, mitigate, or prevent any medical condition, illness, or disease in humans or animals. Any information provided on this site is for educational purposes only and are not intended to be a substitute for informed medical advice or care. Always consult your primary care physician before using our products. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.


Shipping Policy

Product orders can take multiple business days to be processed and shipped. Products are shipped  via ground shipping. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products purchased on CBDHerbalSynergy.com passes to you upon shipment. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products. All Products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, or to discontinue offering certain products without prior notice and in our sole discretion.

Billing & Fees

CBD Herbal Synergy uses a third-party payment processor (“Payment Vendor”) to bill your purchase. By choosing to purchase products on CBDHerbalSynergy.com, you authorize the Payment Vendor to charge your form of payment. The processing of payments, authorizations, holds, credits, and refunds will be subject to the terms and conditions and privacy policy of the applicable Payment Vendor.

Refunds & Exchanges

If you are unhappy with your purchase, please contact us by emailing info@cbdherbalsynergy.com. Product purchases may be exchanged or refunded within 30 days of delivery. Once your return is received and accepted, please allow 48 – 72 hours for your refund to be processed. Credit times will vary depending on your bank provider. Refunds and exchanges may be subject to Shipping Fees and other Charges. If you received products damaged during shipping, you must notify us within 48 hours of shipment delivery to qualify for an exchange of the exact product. Once the damaged product has been received, a new order will be shipped out to you free of charge. If you are eligible for a refund you will be credited to the original form of payment used for the original transaction. This policy shall apply at all times. Your refund or exchange may be denied if we determine that your request is based on or related to misuse, abuse, or fraudulent activity.

Privacy Policy

This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.


You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history.  We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

How we use your information. In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products.


How do you get my consent?

By providing us with personal information to complete a transaction,  placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).

How do I withdraw my consent?

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at info@cbdsynergy.com 


We do not share your personal information with third parties without your consent except in the case of an emergency, including to protest the personal safety of any person.


 Our store is built on an e-commerce software platform WooCommerce that allows us to sell our products and services to you.

Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction.


We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. CBD Herbal Synergy encourages visitors to check this page for any changes to its Privacy Policy.


If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at info@cbdsynergy.com.